RANKED: 2024 AMERICA’S MOST TRUSTED HVAC Brand

What are the Best HVAC Brands? 

As consumers venture into home comfort, selecting the right HVAC system is a pivotal decision. Most people start by assessing what they need in a heating, ventilation, and air conditioning system (HVAC). Consumers quickly learn that size matters; an oversized unit can lead to inefficiencies, while an undersized one may struggle to heat or cool the space adequately. Energy efficiency is equally critical, with high SEER (Seasonal Energy Efficiency Ratio) ratings indicating better performance and cost savings over time. Smart thermostats and zoning capabilities are increasingly popular features, offering precise control and potentially substantial energy savings. 

In the landscape of HVAC systems, product quality, and brand trust hold paramount importance. Established manufacturers with a history of delivering reliable and durable systems instill consumer confidence. Brands that invest in research and development often introduce innovative technologies, enhancing efficiency and performance. Additionally, reputable companies prioritize compliance with industry standards and certifications, underscoring their commitment to quality. Moreover, a well-regarded brand not only highlights the quality of its product through warranties but also provides robust customer support, offering peace of mind to homeowners. Ultimately, choosing a trusted HVAC brand translates to an investment in long-term comfort, energy efficiency, and overall satisfaction in the home.

The 2024 America’s Most Trusted Study

Founded over a decade ago, America's Most Trusted® has sought to aid brands in understanding how shopping decisions are influenced by trust. To be successful, brands must understand precisely how consumer trust impacts business performance. New results are published each year in January, making it a definitive ranking of brand trust.

Brand trust denotes customers' confidence in a brand's ability to fulfill its commitments. Fostering and sustaining brand trust is indispensable for maintaining customer loyalty. When consumers trust an HVAC brand, they exhibit heightened confidence in purchasing and recommending it to their peers. Furthermore, brand trust is instrumental in cultivating customer loyalty, as individuals are more inclined to stick with an HVAC brand they trust. It acts as a bedrock for repeat business, spurs organic referrals, and nurtures positive perceptions of the HVAC company.

Lifestory Research shares the most recent results of America's Most Trusted® once a year. Every year, we survey thousands to learn about their perceptions and experiences with specific brands. To determine whether a product meets customer expectations compared to competitor brands, the Net Trust Quotient Score (NTQS) measures customers' trust in a specific brand within a particular product category. This trust metric is designed to provide consumer-driven data insights utilizing social and opinion science research practices that adhere to the highest quality consumer research standards.

What are the top HVAC brands people trust the most? The top HVAC, or heating, ventilation, and air conditioning system brands were rated in the America’s Most Trusted Study to answer this question. The study is designed to determine which HVAC brands people trust the most by asking them to rate each brand within the product category.

Lifestory Research's ratings, reviews, and awards are all about real people like you and their experiences with Heating, Ventilation, and Air Conditioning (HVAC) systems. We gathered detailed feedback through surveys, asking about opinions and trust ratings from those who participated in our HVAC system study. What's unique about us is that we don't rely on third-party reviews, committees, or industry experts to decide the most trusted HVAC brands. Instead, we follow strict social scientific survey standards, ensuring the ratings come from people familiar with the product brand. Our insight about HVAC systems is solely based on the opinions of individuals who independently completed surveys as part of America's Most Trusted Research program.

2024 America’s Most Trusted HVAC System

The Lifestory Research 2024 America’s Most Trusted® HVAC System Study found Trane to be the most trusted brand among people considering the purchase of an HVAC System. With the Net Trust Quotient Score of 116.4, Trane had the highest trust rating among the most popular HVAC System brands. This is the 10th year consumers have rated Trane as the most trusted HVAC brand.

The Lifestory Research 2024 America’s Most Trusted® HVAC System ranking is based on 9,001 opinions of people surveyed in the United States over the last 12 months. The most trusted HVAC System brands, in order, were Trane, Carrier, Whirlpool, Lennox, Rheem, Samsung, American Standard, Bryant, York, Heil, Goodman, Ruud, Mitsubishi, Amana, Haier, and Daikin. An HVAC brand must have a certain level of consumer recognition to be considered in our rankings. This means that people should know about the HVAC brand and have formed opinions about it. If an HVAC brand lacks this recognition or enough feedback, it won't be included in our rankings. 

The table below shows the HVAC rankings among the top HVAC brands in the 2024 America’s Most Trusted® study.

TOP 16 Ranked HVAC Brands – 2024 Study

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. America's Most Trusted® is a registered trademark of Lifestory with all rights reserved. Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. 

Brands Ranked in Study

The Lifestory Research America’s Most Trusted® research study actively surveys HVAC shoppers throughout the year in the United States. The study is focused on measuring consumers' opinions of the most recognized HVAC brands in the market. In the study, consumers rate the quality of the HVAC brand, their likelihood of recommending the HVAC to others, how favorable they feel about the HVAC brand, how they rate the reputation of the HVAC, and their trust in the HVAC brand.

Here, we provide information on the brands in the 2024 America’s Most Trusted® study. The brands are presented in the order they ranked in the 2024 America’s Most Trusted® study.

1. Trane:
   Trane is a leading global heating, ventilation, and air conditioning (HVAC) system provider. In 1885, Trane originated as a family-owned plumbing enterprise in La Crosse, Wisconsin. The founder, James Trane, collaborated with his son Reuben, who was a mechanical engineer. Together, they pioneered a groundbreaking low-pressure steam heating system. The evolution continued, formally incorporating the family business as The Trane Company in 1913. In 1931, the corporation secured a patent for its inaugural air conditioning system. Headquartered in Davidson, North Carolina, Trane is known for its innovative and energy-efficient HVAC solutions. Trane products are widely used in residential, commercial, and industrial settings.

2. Carrier:
   Carrier Corporation, a part of Carrier Global Corporation, is a prominent HVAC company headquartered in Palm Beach Gardens, Florida. Founded by Willis Carrier in 1915, Carrier is recognized for inventing modern air conditioning. The company offers a comprehensive range of HVAC products and services for residential, commercial, and industrial applications.

3. Whirlpool:
   Whirlpool Corporation, primarily known for its appliances, manufactures heating and cooling products, including HVAC systems. Based in Benton Harbor, Michigan, Whirlpool was founded in 1911. The company provides a variety of home appliances and HVAC solutions.

4. Lennox:
   Lennox International Inc. is a global provider of climate control solutions, including heating, ventilation, and air conditioning systems. Headquartered in Richardson, Texas, Lennox was founded in 1895. The company is known for its high-efficiency HVAC products designed for residential and commercial use.

5. Rheem:
   Rheem Manufacturing Company is a major American producer of water heating and HVAC equipment. Established in 1925 and headquartered in Atlanta, Georgia, Rheem offers a wide range of heating and cooling solutions for residential and commercial applications.

6. Samsung:
   Samsung Electronics, a multinational conglomerate based in South Korea, is known for its diverse range of products, including consumer electronics and HVAC systems. Founded in 1938, Samsung has a global presence and provides innovative HVAC solutions for residential and commercial use.

7. American Standard:
   American Standard, a brand under Trane Technologies, manufactures HVAC systems and related products. Trane Technologies is headquartered in Swords, Dublin, Ireland. American Standard has a long history, dating back to the 19th century, and is recognized for its reliable and energy-efficient heating and cooling solutions.

8. Bryant:
   Bryant Heating & Cooling Systems, a brand under Carrier Global Corporation, is a leading provider of HVAC products. Bryant has operated since 1904 and is headquartered in Indianapolis, Indiana. The company offers a range of heating and cooling solutions for residential and commercial applications.

9. York:
   York, a brand under Johnson Controls, is a global HVAC equipment and systems supplier. Johnson Controls is headquartered in Cork, Ireland. York has a history dating back to 1874 and is known for its innovative and efficient heating, ventilation, and air conditioning solutions.

10. Heil:
    Heil Heating & Cooling Products, part of the Carrier Corporation, manufactures HVAC systems for residential and commercial use. Heil is headquartered in Lewisburg, Tennessee. The company has a history dating back to 1929 and is recognized for its reliable and durable heating and cooling products.

11. Goodman:
    Goodman Manufacturing, a member of the Daikin Group, is a leading HVAC manufacturer. Headquartered in Houston, Texas, Goodman was founded in 1975. The company specializes in residential and commercial heating, ventilation, and air conditioning systems.

12. Ruud:
    Ruud, a brand under Rheem Manufacturing Company, is known for its HVAC and water heating products. Rheem is headquartered in Atlanta, Georgia. Ruud has a history dating back to the 1880s and provides various heating and cooling solutions for residential and commercial applications.

13. Mitsubishi:
    Mitsubishi Electric is a global company that produces various electronic and electrical equipment, including HVAC systems. Headquartered in Tokyo, Japan, Mitsubishi Electric has operated since 1921 and is recognized for its advanced and energy-efficient HVAC technologies.

14. Amana:
    Amana, a brand under Goodman Manufacturing, is known for its residential heating and cooling products. Goodman is headquartered in Houston, Texas. Amana has a history dating back to the 1930s and offers a variety of HVAC solutions for homeowners.

15. Haier:
    Haier Group Corporation is a multinational company based in Qingdao, China, known for its consumer electronics and home appliances. Haier also manufactures HVAC products, providing heating and cooling solutions for residential and commercial applications. The company was founded in 1984.

16. Daikin:
    Daikin Industries, Ltd., headquartered in Osaka, Japan, is a global HVAC company known for its air conditioning and heating solutions. Established in 1924, Daikin is one of the largest HVAC manufacturers globally and offers a wide range of residential, commercial, and industrial products.

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