RANKED: 2024 AMERICA’S MOST TRUSTED MOVING COMPANY
What are the Best Moving Companies?
Relocating to a new place with all your belongings can be a significant undertaking, and that's where a reputable moving company becomes invaluable. These companies provide various services, from packing household items to safely transporting them and even handling the loading and unloading process. Whether it's a local move or a long-distance journey, it's essential to thoroughly evaluate the qualifications and track record of the moving company you select.
When selecting a moving company, individuals and businesses often face critical questions. Will the movers deliver exceptional customer service? Will they go above and beyond to ensure a smooth, hassle-free moving experience? In case of any minor or major issue, can you trust the moving company to uphold their commitments and resolve it to your satisfaction? These pivotal considerations play a significant role in choosing the right moving partner.
It's essential to conduct thorough research to identify the best moving company. This involves evaluating customer reviews and ratings, seeking referrals from trusted sources, and examining the company's track record in handling moves like yours. Reputable moving companies are often distinguished by their high customer satisfaction and professionalism and demonstrated commitment to ensuring a seamless moving process.
Ultimately, choosing the right moving company requires careful consideration of various factors, including the specific services offered, pricing, insurance coverage, and, most importantly, the company's reputation for delivering exceptional service. Individuals and businesses can ensure a successful and stress-free relocation experience by conducting thorough due diligence and seeking recommendations.
The 2024 America’s Most Trusted Study
Established over a decade ago, the America's Most Trusted® study is a vital resource for brands aiming to grasp the essence of trust in consumer buying choices. An astute brand recognizes the direct correlation between consumer trust and business success. This study has cemented its status as the ultimate measure of brand trust, keenly awaited and refreshed annually with updated results in January.
To ensure customers' loyalty, brand trust is essential. Consumers are more likely to purchase a brand when they trust the brand to deliver its promises. The development of brand trust with customers is crucial to ensuring their return and retaining their long-term commitment to the brand product.
Throughout the study's history, Lifestory Research has shared the most recent results in January of the year. As part of this research program, Lifestory Research conducts over 75 product studies each year, surveying thousands of people about their perceptions and experiences with different brands. In this study, Net Trust Quotient Scores assess how much people trust specific brands while purchasing certain products.
Net Trust Quotient Scores (NTQS) are a metric that assesses whether consumers are confident about a particular brand within a particular product category. The scores determine if the product meets consumer expectations compared to competitors. Using social and opinion science research practices that adhere to the highest quality consumer research standards, this trust metric aims to provide consumer-driven insights into consumer behavior. Are the top moving companies people trust the most?
2024 America’s Most Trusted Moving Company
The Lifestory Research 2024 America’s Most Trusted® Moving Company Study found Arpin Van Lines to be the most trusted brand among people planning to move. With a Net Trust Quotient Score of 94.6, Arpin Van Lines had the highest trust rating among the largest moving companies.
The Lifestory Research 2024 America’s Most Trusted® Moving Company ranking is based on 83,944 opinions of people surveyed in the United States over the last 12 months. Arpin Van Lines received the best reviews and trust ratings among the most popular moving company brands as judged by consumers. The most trusted moving company brands, in order, were Arpin Van Lines, Mayflower, United Van Lines, North American Van Lines, Wheaton Van Lines, Allied Van Lines, Graebel Van Lines, Atlas Van Lines, and Bekins Van Lines.
Brands included in the final ranking were nationally recognized by people actively considering using a moving company.
Inclusion in the rankings was contingent upon a brand's level of recognition and the volume of available consumer judgments. This ensures that the rankings are based on a solid body of information. Our methodology employs strict statistical criteria, such as a 95% confidence level with no more than a 3% margin of error, to secure the accuracy of our findings. Furthermore, we require a significant sample size to uphold the validity and reliability of the survey data.
The top moving company brands ranked in the 2024 America’s Most Trusted® study are listed below.
TOP 9 Ranked Moving Companies – 2024 Study
| 1 | Arpin Van Lines | 94.6 | ★★★★★ |
| 2 | Mayflower | 93.9 | ☆☆☆ |
| 3 | United Van Lines | 93.3 | ☆☆☆ |
| 4 | North American Van Lines | 92.9 | ☆☆☆ |
| 5 | Wheaton Van Lines | 92.4 | ☆☆ |
| 6 | Allied Van Lines | 92.0 | ☆☆ |
| 7 | Graebel Van Lines | 91.7 | ☆☆ |
| 8 | Atlas Van Lines | 91.3 | ☆☆ |
| 9 | Bekins Van Lines | 91.1 | ☆☆ |
No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. America's Most Trusted® is a registered trademark of Lifestory with all rights reserved.
The America’s Most Trusted® study is an annual study examining brand trust across many product categories. Results for this product category and others from prior years of the study can be found here. Further details of the annual study are on the survey methodology page of this website. Additional insights and questions are answered in our frequently asked questions.
Lifestory Research America's Most Trusted® Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. For details, see our Terms of Use and Legal Notices on the Lifestory Research website.Read these posts to learn more about brand trust
Brands Ranked in Study
The Lifestory Research America’s Most Trusted® research study actively surveys people moving or planning to move in the near future throughout the year in the United States. The study is focused on measuring consumers' opinions of the most recognized brands in the market. In the study, consumers rate the quality of brands, their likelihood of recommending the moving company to others, how favorable they feel about the brand, how they rate the reputation of the moving company, and their trust in the moving company brand.
Here, we provide information on the brands in the 2024 America’s Most Trusted® study. The brands are presented in the order they ranked in the 2024 America’s Most Trusted® study.
Arpin Van Lines: Arpin Van Lines is a moving and storage company that is part of the Arpin Group, an international moving and storage services provider. The company was established in 1900 and is headquartered in West Warwick, Rhode Island. Arpin Van Lines offers a range of moving services, including local, long-distance, and international moves.
Mayflower: Mayflower Transit, LLC, commonly known as Mayflower, is a well-known moving company. Mayflower is part of UniGroup, Inc., a transportation and relocation services company. Mayflower was founded in 1927 and is headquartered in Fenton, Missouri. The company provides various moving services, including household moves, corporate relocations, and storage solutions.
United Van Lines: United Van Lines is a moving and relocation company that is part of the UniGroup, Inc. family of companies. Founded in 1928, United Van Lines is headquartered in Fenton, Missouri. The company offers a wide range of moving services, including residential, corporate, and international moves, as well as storage solutions.
North American Van Lines: North American Van Lines is a moving and relocation company that operates as part of the SIRVA, Inc. family of companies. Established in 1933, North American Van Lines is headquartered in Oakbrook Terrace, Illinois. The company provides various moving services, including household moves, corporate relocations, and logistics solutions.
Wheaton Van Lines: Wheaton World Wide Moving is a moving and storage company that operates as part of the Wheaton Group. Founded in 1945, Wheaton Van Lines is headquartered in Indianapolis, Indiana. The company offers residential, corporate, and military moving services, as well as storage solutions.
Allied Van Lines: Allied Van Lines is a moving and relocation company that is part of the SIRVA, Inc. family of companies. Established in 1928, Allied Van Lines is headquartered in Oakbrook Terrace, Illinois. The company provides a range of moving services, including residential, corporate, and international moves, along with storage solutions.
Graebel Van Lines: Graebel Companies, Inc. is a global mobility and workplace services company that operates the Graebel Van Lines brand. Founded in 1950, Graebel is headquartered in Aurora, Colorado. The company specializes in corporate relocation services, including moving, storage, and workplace services.
Atlas Van Lines: Atlas Van Lines is a moving and relocation company that operates as part of the Atlas World Group. Founded in 1948, Atlas Van Lines is headquartered in Evansville, Indiana. The company offers a variety of moving services, including residential, corporate, and international moves, as well as storage solutions.
Bekins Van Lines: Bekins Van Lines is a moving and relocation company that operates under the Wheaton Group. Established in 1891, Bekins Van Lines is headquartered in Indianapolis, Indiana. The company provides residential and corporate moving services, along with storage solutions, offering a long history of expertise in the moving industry.
Read these posts to learn more about brand trust