2025 America's Most Trusted Toaster Brands - Lifestory Research

Best Toaster Brands

Customer Ratings of Top BRANDS in the 2025 America's Most Trusted Study  

In the modern kitchen, few appliances hold as much significance as the humble toaster. This everyday device simplifies the breakfast routine and elevates it, transforming a simple slice of bread into a warm, golden delight. Today's toasters cater to diverse consumer preferences with features ranging from adjustable browning settings to extra-wide slots for artisanal bread. The toaster has become an indispensable ally in culinary pursuits, whether it’s the allure of perfectly crisped bagels or the convenience of a quick breakfast on busy mornings. Its ability to deliver consistency and quality daily underscores its central role in our daily lives.

Yet, as consumers navigate a marketplace flooded with options, the importance of brand trust looms large. When selecting a toaster, shoppers are not just choosing a product but investing in a promise of quality, reliability, and performance. Brand reputation can heavily influence purchasing decisions, as consumers often gravitate toward names they recognize and trust. In a sector where the difference between a reliable appliance and a disappointing one can impact daily routines, the emotional connection and assurance provided by a trusted brand are invaluable. This trust becomes particularly crucial when evaluating the long-term satisfaction of a kitchen staple.

To explore this dynamic further, we turn to the America’s Most Trusted® study, a comprehensive survey designed to gauge brand importance among consumers. This research offers vital insights into how shoppers prioritize trust and quality in their buying decisions, particularly in the competitive world of kitchen appliances. By examining consumer ratings and preferences, we aim to uncover the factors that shape brand loyalty and influence purchasing behavior in the toaster market.

The 2025 America’s Most Trusted Study

Since its launch over a decade ago, the America’s Most Trusted® study has become essential for brands looking to understand how trust influences consumer purchasing decisions. What companies do people see as trustworthy? What are the most trustworthy brands?   What are the top companies and brands people trust the most? Successful brands recognize the vital link between consumer trust and overall market performance.

Brand trust is fundamentally about how much faith customers have in a brand’s ability to deliver on its promises. Establishing this trust is key to fostering customer loyalty. When consumers have confidence in a toaster brand, they are more likely to buy it and recommend it to others, creating a cycle of loyalty that benefits both the brand and the customer.

Lifestory Research presents the newest findings from the America’s Most Trusted® study each year. This involves conducting over 75 focused product studies, where thousands of consumers share their experiences and perceptions of different brands. Utilizing the validated Net Trust Quotient Score (NTQS), the study measures individuals’ trust in various brands when selecting products.

The NTQS is a valuable tool that enables comparisons between brands to see how well they meet customer expectations relative to their competitors. This metric aims to deliver insights grounded in high-quality consumer research standards by employing rigorous social and opinion research methodologies.

Are you wondering which toaster brands are most trusted? The America’s Most Trusted study provides those answers. It evaluates and ranks the most trusted toaster brands by asking consumers to rate each one within the category, helping you make informed choices when purchasing.

2025 America’s Most Trusted Countertop Toaster Brand

The Lifestory Research 2025 America’s Most Trusted® Toaster Study found KitchenAid to be the most trusted brand among people considering the purchase of a toaster. With a Net Trust Quotient Score of 109.1, KitchenAid earned the highest trust rating among the most popular toaster brands. This marks the second consecutive year that consumers have rated KitchenAid as the most trusted brand in the annual America’s Most Trusted® Study.

The Lifestory Research 2025 America’s Most Trusted® Toaster ranking is based on the opinions of 3,388 people surveyed across the United States over the past 12 months. KitchenAid received the best reviews and trust ratings among the top toaster brands, as judged by consumers who were actively shopping for a toaster. The brands included in the final ranking were selected based on national data from people who indicated they were in the market for a new toaster.

Toasters are commonly referred to simply as "toasters" in everyday language. However, more specific terms like "pop-up toaster" and "toaster oven" may describe different types of toasting appliances. This study focuses on traditional toasters—those designed specifically for toasting bread, bagels, and other baked goods. While "appliance" may sometimes be used in more formal contexts, consumers typically recognize toasters by their common name.

The following are the top toaster brands ranked in the 2025 America’s Most Trusted® Toaster Study:

TOP 7 Ranked Countertop Toaster Brands – 2025 Customer Ratings

1KitchenAid114.8★★★★★
2Cuisinart106.9★★★★
3Chefman104.9☆☆☆
4Black+Decker101.8☆☆
5Oster101.3☆☆
6Hamilton Beach99.5☆☆
7Proctor Silex96.3☆☆

No promotional use or advertising can be made of America's Most Trusted® survey results without the express prior written consent of Lifestory Research. America's Most Trusted® is a registered trademark of Lifestory with all rights reserved. Study results are based on survey responses and should not be considered legal or financial advice. Your experiences may vary. 

Looking for quality customer ratings of products to make informed and trusted purchasing decisions? Discover genuine customer reviews that focus on various products' quality, reliability, and trustworthiness. Our independent research offers detailed product ratings, insights into quality, performance, durability, and overall value for money based on customer trust ratings. Explore the latest customer reviews to ensure you're making a purchase based on trustworthy ratings and superior quality, so you can buy with confidence!  See the results of 75 different product studies here.

Brands Ranked in Study

The Lifestory Research America’s Most Trusted® research study actively surveys kitchen appliance shoppers throughout the year in the United States. The study is focused on measuring consumers' opinions of the market's most recognized kitchen appliance brands. Here, we provide information on the brands in the 2025 America’s Most Trusted® Toaster Study. The brands are presented in the order they ranked in the 2025 America’s Most Trusted® study.

  1. KitchenAid
    KitchenAid is a premium brand of kitchen appliances, including toasters, owned by Whirlpool Corporation. Founded in 1919, and headquartered in Benton Charter Township, Michigan, KitchenAid is best known for its iconic stand mixers but offers a wide array of high-quality kitchen products. Their toasters are designed for a variety of toasting preferences, combining functionality with sleek, stylish designs. Popular models include the KitchenAid 2-Slice and 4-Slice Toaster, known for their wide slots and even browning, as well as the KitchenAid Pro Line 2-Slice Toaster, which features advanced settings for bagels and frozen items.

  2. Cuisinart
    Cuisinart is a well-regarded brand of kitchen appliances and cookware owned by Conair Corporation. Established in 1971 and headquartered in Stamford, Connecticut, Cuisinart is known for its wide range of small appliances that emphasize quality and versatility. Their toasters come in both classic and contemporary designs, with features that allow for precision toasting. Popular models include the Cuisinart 2-Slice and 4-Slice Toaster with extra-wide slots, the Cuisinart CPT-180 Metal Classic 4-Slice Toaster, and the Cuisinart 2-Slice Toaster with Extra-Lift Lever, ideal for those who want a more refined toast with adjustable browning settings.

  3. Chefman
    Chefman is a modern kitchen appliance brand known for its user-friendly and stylish products, including toasters. Based in Mahwah, New Jersey, Chefman has become popular for offering practical and sleek appliances at competitive prices. Their toasters are known for blending functionality with modern aesthetics. Notable models include the Chefman 2-Slice Toaster with extra-wide slots, and the Chefman 4-Slice Toaster with a removable crumb tray and custom shade control. Chefman products are often praised for their ease of use, fast performance, and compact designs.

  4. Black+Decker
    Black+Decker is a well-known brand for power tools, home improvement products, and kitchen appliances. Founded in 1910, and based in Towson, Maryland, Black+Decker offers a wide variety of affordable and reliable toasters. Known for their practicality and ease of use, Black+Decker toasters are designed to cater to everyday needs. Popular models include the Black+Decker 2-Slice Toaster and the Black+Decker 4-Slice Toaster, both equipped with extra-wide slots and multiple browning settings. The brand’s toasters are particularly appreciated for their durability and straightforward functionality.

  5. Oster
    Oster is a trusted brand of small kitchen appliances, including toasters, owned by Newell Brands. Founded in 1924 and headquartered in Atlanta, Georgia, Oster is known for producing affordable yet reliable kitchen products. Their toasters are particularly praised for their practicality, user-friendly features, and budget-friendly pricing. Popular models include the Oster 2-Slice and 4-Slice Toasters, both featuring wide slots, auto-eject functionality, and advanced browning control. The Oster 2-Slice Extra-Wide Slot Toaster is also a top choice for those who toast thick slices of bread or bagels.

  6. Hamilton Beach
    Hamilton Beach is a well-established brand in the small kitchen appliance sector, offering a wide range of products, including toasters. Founded in 1910 and based in Glen Allen, Virginia, Hamilton Beach toasters are known for their affordability, functionality, and efficient performance. Popular models include the Hamilton Beach 2-Slice Toaster, with adjustable browning and a convenient toast boost feature, and the Hamilton Beach 4-Slice Toaster, which offers extra-wide slots for thicker items. These toasters are well-loved for their practicality and value for money.

  7. Proctor Silex
    Proctor Silex is an affordable and reliable brand of kitchen appliances, including toasters, owned by Hamilton Beach Brands, Inc. Known for providing straightforward, no-frills appliances, Proctor Silex toasters are designed for everyday use, offering simple but effective toasting. Founded in 1960 and based in Glen Allen, Virginia, the brand has built a reputation for producing practical, budget-friendly products. Popular models include the Proctor Silex 2-Slice Toaster, featuring extra-wide slots and automatic pop-up functions, and the Proctor Silex 4-Slice Toaster, which offers more capacity without compromising on affordability.

  • Foundational Principles

    At Lifestory Research, we pride ourselves on being an independent research company committed to delivering unbiased and accurate insights into consumer behavior. Unlike many studies that lean on expert opinions or committees, our approach is rooted firmly in the voices of consumers themselves. This commitment ensures that our findings seek to reflect public sentiment.

    By prioritizing consumer opinions, we effectively eliminate the biases that can come from personal agendas or industry affiliations. Our research methodology captures a wide array of perspectives, allowing our results to be representative of the broader population.

    Core Principles of Quality Research

    We uphold several foundational principles that define top-tier consumer research:

    • Reliability: We ensure our research consistently produces accurate results.

    • Validity: Our methods guarantee we measure what we intend to measure.

    • Objectivity: We take great care to avoid bias throughout the research process.

    • Generalizability: Our findings can be applied to the larger population.

    Our Commitment to Excellence

    Lifestory Research adheres to these principles through a series of rigorous practices:

    • Rigorous Sampling Methods: We carefully select representative samples to generalize our findings to the broader population.

    • Standardized Survey Instruments: These ensure consistency and reliability in data collection.

    • Quality Control Measures: Our team meticulously reviews and analyzes data to identify and rectify inconsistencies.

    • Ethical Standards: We prioritize the well-being of our participants and uphold their privacy throughout the research process.

    When you explore our findings, you can trust that they are grounded in the authentic opinions of real people. This dedication to integrity makes our research a valuable resource for businesses and consumers.

  • Rating Methodology

    What Is the America’s Most Trusted® Study?

    The America’s Most Trusted® study focuses on evaluating brands that offer products or services to consumers in their homes, particularly in the residential new home industry. Instead of attempting to survey every brand, the study specifically targets the largest and most impactful brands in this sector.

    How Does the Survey Work?

    Conducted throughout the year, the America’s Most Trusted® survey aims to gather consumer opinions while minimizing biases that might arise from external events or trends. This year-long approach helps capture a more accurate snapshot of consumer sentiments.

    Participants are surveyed based on specific criteria, such as whether they are actively considering a purchase in a relevant category—like buying a home, faucet, HVAC. Only those who express familiarity with a brand are invited to share their opinions on its trustworthiness, ensuring that the study reflects genuine consumer insights.

    The Importance of Brand Awareness

    An essential component of the study is brand awareness. Participants are first asked to identify brands they recognize. Only those who are familiar with a brand proceed to answer questions about it. This criterion ensures that only brands with sufficient public recognition are included in the final trust rankings.

    Sampling Methodology

    The study employs a non-probability sampling design, relying on online panels to recruit participants. Online panels are organizations that have an established relationship with consumers who agree to complete opinion surveys. Lifestory randomly ask consumers questions that identify consumers shopping for a specific product. Qualified consumers complete an online survey in which they are asked a set of questions about specific product brands.

    The number of people completing a survey is referred to as the sample size. Each of the America’s Most Trusted studies seek to obtain a sample size that is large enough to be representative. The sample size is also designed to collect a large number of consumer opinions to minimize error and to assure the study results reflect the majority of consumers sentiment about a brand.

    Calculating Trust Scores

    At the heart of the America’s Most Trusted® study is the Net Trust Quotient Score. Participants evaluate brands based on their trustworthiness through a series of targeted questions. The responses are then categorized into three groups:

    • Advocates: Consumers who express strong trust in the brand.

    • Neutrals: Those who trust the brand but do not consider it superior to others.

    • Antagonists: Consumers with little to no trust in the brand.

    These evaluations are quantified using a statistical method called a z-score, which standardizes the responses, allowing for easy comparison across brands. The results are ultimately transformed into T scores, which are more intuitive for understanding how each brand ranks relative to the mean score of all brands surveyed.

    Additional information about the study can be found on the survey methodology page of this website.

  • Toasters come in various types, each designed to suit different needs, preferences, and kitchen sizes. Below is an overview of the different types of toasters available:

    1. Pop-Up Toasters

    • Description: These are the most common type of toaster, where slices of bread are inserted into slots and automatically pop up once they are toasted.

    • Features:

      • Typically have 2 to 4 slots for bread.

      • Adjustable browning controls to choose the level of toastiness.

      • Crumb tray for easy cleaning.

    • Example Uses: Toaster for everyday use, ideal for slices of bread, bagels, and pastries.

    • Pros: Compact, easy to use, fast, and affordable.

    2. Wide-Slot Toasters

    • Description: A variation of the pop-up toaster, but with wider slots designed to accommodate thicker bread, bagels, waffles, or even artisan bread.

    • Features:

      • Wider slots that can fit larger or thicker bread.

      • Adjustable settings for different types of bread.

      • Some models have a special setting for bagels, which toasts one side more than the other.

    • Example Uses: Perfect for thick slices of bread, bagels, or frozen waffles.

    • Pros: Versatile, can handle a wider range of bread types and thicknesses.

    3. Convection Toasters (Toaster Ovens)

    • Description: A toaster oven combines the functionality of a regular toaster with a small convection oven, allowing for more cooking options beyond just toasting.

    • Features:

      • Can toast, bake, broil, and sometimes even roast or cook full meals.

      • Offers multiple racks and adjustable temperature settings.

      • Often includes a timer, heat settings, and sometimes a rotisserie function.

    • Example Uses: Ideal for toasting, reheating leftovers, baking small items (like pizzas or cookies), or even roasting vegetables.

    • Pros: Multi-functional, can handle a variety of cooking tasks, saves energy compared to a full-sized oven.

    4. Dualit Toasters

    • Description: These toasters are known for their high quality and are typically used in commercial kitchens, though home versions are available.

    • Features:

      • Durable, with a robust design and often used for commercial use.

      • Features include customizable browning settings, manual eject lever, and easy-to-clean crumb trays.

      • Some models offer "independent slots," meaning each slot can be controlled individually.

    • Example Uses: Suitable for high-volume use, such as cafes or large households.

    • Pros: High-quality build, long-lasting, efficient for busy kitchens.

    5. Under-Cabinet Toasters

    • Description: These toasters are designed to be installed under kitchen cabinets to save countertop space. They are usually more compact and slimline than standard toasters.

    • Features:

      • Mounted under cabinets, with a pull-down feature for easy access.

      • Space-saving design.

      • Typically more expensive due to the installation and space efficiency.

    • Example Uses: Perfect for smaller kitchens or if you want to maximize countertop space.

    • Pros: Saves space, keeps countertops tidy, and provides a sleek, modern look.

    6. Touchscreen Toasters

    • Description: A modern, high-tech version of the toaster that uses a touchscreen interface to control settings like browning level, time, and even pre-programmed modes.

    • Features:

      • Digital controls with a touchscreen interface.

      • Some models come with pre-set programs for specific types of bread or bagels.

      • May include a "memory" function that remembers your last settings.

    • Example Uses: Ideal for those who like modern, tech-savvy appliances and customizable settings.

    • Pros: Easy to use, sleek design, often feature-rich and precise.

    7. Commercial Toasters

    • Description: These toasters are larger, more durable models designed for high-volume, heavy-duty use in restaurants, cafes, and hotels.

    • Features:

      • Typically built with metal or industrial-grade materials for durability.

      • Can toast many slices of bread at once.

      • May have automatic functions like conveyor belts to move bread through the toaster.

    • Example Uses: Best for commercial or large-scale use, such as in cafes, restaurants, and buffet-style breakfast settings.

    • Pros: High-volume capacity, built to last, can handle more frequent use.

    8. Bagel Toasters

    • Description: A specialized toaster designed to toast bagels, often with a setting that toasts the cut side more than the outside for a crispy result.

    • Features:

      • Bagel setting that toasts the inner (cut) side while leaving the outer side less toasted.

      • Often has wider slots to accommodate bagels or thicker slices of bread.

    • Example Uses: Perfect for bagels, English muffins, and other thick bread products.

    • Pros: Provides the best bagel-toasting experience, especially with the specialized setting.

    9. Pop-Up Bagel Toasters

    • Description: A hybrid between the traditional pop-up toaster and a bagel toaster, specifically designed to toast bagels, but still works for regular bread as well.

    • Features:

      • Bagel-specific settings that toast the cut side of the bagel while gently warming the outer side.

      • Often has wider slots to accommodate thicker bread or bagels.

    • Example Uses: Great for bagels and thick slices of bread.

    • Pros: Toasts bagels evenly and efficiently.

    10. Smart Toasters

    • Description: These toasters are equipped with smart features such as Wi-Fi connectivity, app controls, and advanced cooking settings, which can be adjusted remotely.

    • Features:

      • Control through smartphone apps, with preset toasting options.

      • Some models can adjust settings based on the type of bread being used.

      • May integrate with smart home systems like Alexa or Google Assistant.

    • Example Uses: Ideal for tech-savvy users who like the convenience of controlling their toaster remotely.

    • Pros: Convenience, customizability, and integration with smart home systems.

    11. Tandem Toasters

    • Description: These toasters feature two separate chambers, allowing for toasting different types of bread at once, or different browning levels for each slot.

    • Features:

      • Independent slots for different settings.

      • Often designed with a larger capacity than standard toasters.

    • Example Uses: Great for families or households where people prefer different levels of toasting.

    • Pros: Efficient, allows for simultaneous toasting of different types of bread with different settings.

    12. Grill/Toaster Combo

    • Description: A combination unit that acts as both a grill and a toaster, allowing for grilling bread and other items like sandwiches or bagels.

    • Features:

      • Typically includes grill plates or a panini press.

      • Can toast and grill at the same time.

    • Example Uses: Ideal for making toasted sandwiches, paninis, or grilled cheese along with regular toasting.

    • Pros: Multi-functional, saves space by combining two appliances.

Additional insights and questions about the America’s Most Trusted® study can be found in the frequently asked questions section of this website.